This privacy statement was last changed on March 21, 2024, last checked on March 21, 2024, and applies to citizens and legal permanent residents of Canada.
In this privacy statement, we explain what we do with the data we obtain about you via https://www.crest-approved.org. We recommend you carefully read this statement. In our processing we comply with the requirements of privacy legislation. That means, among other things, that:
- we clearly state the purposes for which we process personal data. We do this by means of this privacy statement;
- we aim to limit our collection of personal data to only the personal data required for legitimate purposes;
- we first request your explicit consent to process your personal data in cases requiring your consent;
- we take appropriate security measures to protect your personal data and also require this from parties that process personal data on our behalf;
- we respect your right to access your personal data or have it corrected or deleted, at your request.
If you have any questions, or want to know exactly what data we keep of you, please contact us.
1. Purpose and categories of data
We may collect or receive personal information for a number of purposes connected with our business operations which may include the following: (click to expand)
1.1 Contact – Through phone, mail, email and/or webforms
The following categories of data are collected
- A first and last name
- Account name or alias
- A home or other physical address, including street name and name of a city or town
- An email address
- A telephone number
- Geolocation data
- Gender
- Education information
- Professional or employment-related information
- Medical information
- Commercial information, including records of personal property, products or services purchased, obtained, or considered
Retention period
Upon termination of the service we may retain this data for the following period: 15 Years (Maximum).
1.2 Registering an account
The following categories of data are collected
- Account name or alias
- An email address
- Professional or employment-related information
Retention period
Upon termination of the service we may retain this data for the following period: 15 Years (Maximum).
1.3 To support services or products that a customer wants to buy or has purchased
The following categories of data are collected
- A first and last name
- Account name or alias
- A home or other physical address, including street name and name of a city or town
- An email address
- A telephone number
- Geolocation data
- Gender
- Education information
- Professional or employment-related information
- Medical information
- Commercial information, including records of personal property, products or services purchased, obtained, or considered
Retention period
Upon termination of the service we may retain this data for the following period: 15 Years (Maximum).
1.4 Compiling and analyzing statistics for website improvement.
The following categories of data are collected
- IP address
- Geolocation data
- Gender
Retention period
Upon termination of the service we may retain this data for the following period: 15 Years (Maximum).
2. Sharing with other parties
We only share or disclose this data to other recipients for the following purposes:
Purpose of the data transfer: to fulfil contractual obligations or because we have been asked to do something for them
Country or state in which this service provider is located: Global
3. Disclosure practices
We disclose personal information if we are required by law or by a court order, in response to a law enforcement agency, to the extent permitted under other provisions of law, to provide information, or for an investigation on a matter related to public safety.
If our website or organisation is taken over, sold, or involved in a merger or acquisition, your details may be disclosed to our advisers and any prospective purchasers and will be passed on to the new owners.
4. How we respond to Do Not Track signals & Global Privacy Control
Our website responds to and supports the Do Not Track (DNT) header request field. If you turn DNT on in your browser, those preferences are communicated to us in the HTTP request header, and we will not track your browsing behavior.
5. Cookies
Our website uses cookies. For more information about cookies, please refer to our Cookie Policy on our Cookie Policy (CA) webpage.
We have concluded a data Processing Agreement with Google.
Google may not use the data for any other Google services.
6. Security
We are committed to the security of personal data. We take appropriate security measures to limit abuse of and unauthorized access to personal data. This ensures that only the necessary persons have access to your data, that access to the data is protected, and that our security measures are regularly reviewed.
7. Third party websites
This privacy statement does not apply to third party websites connected by links on our website. We cannot guarantee that these third parties handle your personal data in a reliable or secure manner. We recommend you read the privacy statements of these websites prior to making use of these websites.
8. Amendments to this privacy statement
We reserve the right to make amendments to this privacy statement. It is recommended that you consult this privacy statement regularly in order to be aware of any changes. In addition, we will actively inform you wherever possible.
9. Accessing and modifying your data
If you have any questions or want to know which personal data we have about you, please contact us. Please make sure to always clearly state who you are, so that we can be certain that we do not modify or delete any data of the wrong person. We shall provide the requested information only upon receipt of a verifiable consumer request. You can contact us by using the information below.
9.1 You have the following rights with respect to your personal data
- You may submit a request for access to the data we process about you.
- You may request an overview, in a commonly used format, of the data we process about you.
- You may request correction or deletion of the data if it is incorrect or not or no longer relevant. Where appropriate, the amended information shall be transmitted to third parties having access to the information in question.
- You have the right to withdraw consent at any time, subject to legal or contractual restrictions and reasonable notice. You will be informed of the implications of such withdrawal.
- You have the right to address a challenge concerning non-compliance with PIPEDA to our organization and, if the issue is not resolved, to the Office of the Privacy Commissioner of Canada.
- We shall give access to personal information in an alternative format to an individual with a sensory disability who has a right of access to personal information under PIPEDA and who requests that it be transmitted in the alternative format if (a) a version of the information already exists in that format; or (b) its conversion into that format is reasonable and necessary in order for the individual to be able to exercise rights.
10. Children
Our website is not designed to attract children and it is not our intent to collect personal data from children under the age of consent in their country of residence. We therefore request that children under the age of consent do not submit any personal data to us.
11. Contact details
CREST (International)
Seven Stars House, 1 Wheler Road, Coventry, West Midlands, CV3 4LB, UK
United Kingdom
Website: https://www.crest-approved.org
Email: gro.devorppa-tserc@ycavirp
Phone number: 020 3058 3122
We have appointed a contact person for the organization’s policies and practices and to whom complaints or inquiries can be forwarded:
Head of Governance and Legal
Seven Stars House, 1 Wheler Road, Coventry, West Midlands, CV3 4LB, UK
Annex
Ultimate Member
What personal data we collect and why we collect it
Forms
Ultimate Member provides you with forms for user registration, login and profiles.
Via these forms you are collecting personal data from your users.
You should include in your privacy policy what personal data is captured when someone submits/fills in one of the forms, why you collect it and what you do with this data and how long you keep it.
How long we retain your data
Registered user information is retained in your website’s database indefinitely.
Data can be exported or removed upon users request via the existing WordPress data exporter or eraser.
If syncing data to a 3rd party service (e.g Mailchimp via our MailChimp extension), data is retained there until unsubscribed or deleted.
Where we send your data
Ultimate Member does not send any user data outside of your site by default.
If you have extended the functionality of the plugin (e.g sending registered user data to MailChimp via our MailChimp extension, this user info may be passed to these external services. These services may be located abroad and outwith the EU.
Complianz | The Privacy Suite for WordPress
This website uses the Privacy Suite for WordPress from Complianz to collect records of consent. For this functionality your IP address is anonymized and stored in our database. For more information, see the Complianz Privacy Statement.
Annual Members Survey 2024 – Prize draw competition rules (March 2024)
CREST International launched its Annual Member Survey 2024 at 9am on Thursday 21 March 2024.
As part of this, we launched a Prize Draw. The rules of the draw are set out and available at the link below.
View the prize draw competition rules
