Renewing Membership

Membership must be renewed on an annual basis.  Your point of contact will be sent a renewal reminder by email at least two months in advance of the renewal date.

You will be asked to complete your renewal on the Membership Portal.  You will have to complete the renewal form and supply the supporting documentation requested, as well as re-signing our Code of Conduct.

The renewal looks at some key areas of membership including:

• General company details
• Company insurance
• Quality policies and procedures
• Information Security policies and procedures
• Complaint handling
• Client contract management
• Details of Certified individuals

We carry out a thorough review of your renewal based on the information provided.

We reserve the right to carry out an onsite audit of your company against the CREST standards.  Once approved, the annual membership fee will be payable.